Business Coaching FAQ

Business coaching is a structured, collaborative process where an experienced coach partners with you to clarify your vision, identify obstacles, develop actionable strategies and maintain accountability. Unlike consulting, where you receive a report and are left to implement it, coaching is an ongoing relationship. Your coach works alongside you through challenges and milestones, adjusting the approach as your business evolves.

At Positive Biz Strategies, sessions typically run 60 to 90 minutes and take place fortnightly, either in person or via video call. Between sessions, you will have access to our client portal for resources, progress tracking and direct communication with your coach.

Our coaching programs serve a wide range of professionals. Solo entrepreneurs launching their first venture benefit from the strategic clarity and confidence coaching provides. Established small-business owners use coaching to break through revenue plateaus and build scalable systems. Corporate leaders and managers engage us to sharpen their leadership skills, improve team dynamics and navigate organisational change.

Whether you are turning over $50,000 or $5 million a year, the principles of strategic planning, accountability and leadership apply. We tailor every engagement to your specific context, industry and growth stage.

Most clients begin with a three-month foundation program, which includes an initial deep-dive strategy session, fortnightly coaching calls, and a mid-point review. This timeframe allows us to establish clear goals, implement initial changes and begin measuring results.

Many clients choose to continue for six to twelve months as they move into more advanced growth phases — scaling operations, entering new markets or developing their leadership teams. We offer flexible month-to-month continuation after the initial commitment, so you are never locked into a contract that no longer serves you.

Absolutely. We offer three session formats to suit your needs: in-person meetings at our Victoria office or a location convenient to you; video conferencing via Zoom or Microsoft Teams; and a hybrid model that combines both. Many of our most successful engagements are conducted entirely online, with clients across Australia and internationally.

Virtual sessions follow the same structured agenda and include screen-sharing for strategy documents, live whiteboarding and recorded action items so nothing is lost. There is no difference in the quality or depth of coaching between in-person and virtual formats.

Investment varies depending on the scope and duration of your coaching program. Our three-month foundation program starts from $2,400 (plus GST), which includes six fortnightly sessions, a comprehensive strategy document and between-session support. More intensive programs and group coaching packages are priced based on the number of participants and the complexity of your goals.

We offer a complimentary 30-minute discovery call so we can understand your situation and provide an accurate quote. Many clients find that the return on their coaching investment — through increased revenue, reduced waste and better decision-making — far exceeds the cost within the first few months.

Results depend on your starting point, industry, commitment and the specific challenges you are addressing. That said, our clients commonly report increased revenue (typically 20–60% within the first year), improved time management, stronger team performance and greater personal confidence as a leader.

Beyond financial metrics, many clients value the intangible benefits: reduced stress, clearer priorities, better work-life balance and a renewed sense of purpose in their business. We set measurable KPIs at the start of every engagement so progress is tracked objectively, not just by feel.

Three things set us apart. First, we are practitioners, not just advisors — our coaches have built and scaled their own businesses, so our guidance comes from lived experience. Second, we are data-driven; every recommendation is backed by analysis, not gut feeling. Third, our accountability framework is rigorous. We do not just set goals and hope for the best — we track progress fortnightly, adjust strategies in real time and celebrate wins together.

We also maintain a deliberately small client roster so every business owner receives genuine attention, not a cookie-cutter programme rushed through a conveyor belt of clients.

Yes. We understand that running a business means things come up unexpectedly. We ask for at least 24 hours notice for cancellations or rescheduling. Sessions cancelled with less than 24 hours notice may be charged at 50% of the session fee. We are flexible and will always try to find an alternative time that works for both parties.